About Me
Results-driven engineer specializing in Microsoft 365 solutions, multi-tenant environments, and enterprise-grade deployments. Passionate about automation and cloud-native systems.
Technical Skills
System Administration
- Windows Server Administration (Active Directory, DNS, DHCP, GPO)
- Microsoft Exchange Online & Hybrid Configuration
- Endpoint Deployment & Imaging (Autopilot, MDT, PXE Boot)
- System Monitoring & Alerts (Microsoft Lighthouse, Defender Portal)
Cloud & Virtualization
- Azure & AWS Cloud Services
- VMware vSphere, Hyper-V
Networking & Support
- Network Troubleshooting (IP, VLAN, Firewall, VPN)
Automation
- PowerShell Automation, Python Scripting
Security & Backup
- Endpoint Security Administration (Acronis, Kaspersky, Emsisoft)
- Backup & Recovery Solutions (Veeam, ShadowProtect)
Projects
Hyper-V Clustering Deployment
Deployed and configured clustered Hyper-V infrastructure to ensure high availability for critical workloads in a virtualized environment.
ADDS Installation & Entra Synchronization
Installed Active Directory Domain Services and implemented Entra Connect for directory synchronization across hybrid cloud environments.
VPN Deployment on Azure VM
Configured and deployed a secure VPN gateway on an Azure VM, enabling encrypted remote access to internal services.
Web Server Setup on AWS (Ubuntu)
Provisioned an Ubuntu server on AWS EC2 and configured Apache for hosting secure internal web services.
Veeam Backup Infrastructure
Implemented Veeam backup solutions with scheduled monthly full backups and daily incremental backups to ensure data resilience.
FortiGate Firewall VPN Deployment
Deployed and configured site-to-site and client VPN on FortiGate to protect and isolate corporate networks.
File Server Migration using iSCSI
Migrated file server data over iSCSI configuration to optimize storage and improve file access performance.
Multi-Tenant Intune Management
Administered over 10 unique Microsoft 365 tenants with customized compliance and policy configurations.
MNC Tenant Management
Managed over 300 users in a Microsoft 365 tenant for a Singapore-based multinational company.
Microsoft 365 Lighthouse Rollout
Implemented Microsoft 365 Lighthouse to unify alerting and policy visibility across small-business tenants.
Security Policy Templates
Created reusable templates for MFA, Conditional Access, and Defender baselines, reducing deployment time by 40%.
Profile Migration
Executed large-scale user profile migration from on-prem Active Directory to Microsoft Entra ID with minimal disruption.
Mailbox Migration – On-Prem to M365
Successfully migrated mailboxes from Exchange Server to Exchange Online, including hybrid configuration support.
Mailbox Migration – Cross Tenant
Performed secure Exchange Online mailbox migrations across tenants in collaboration with client IT and Microsoft Support.
Secure Score Optimization
Increased Microsoft Secure Score by over 50% through policy hardening across devices and applications.
Microsoft 365 Tenant Security Review
Conducted tenant-wide reviews including access auditing, Conditional Access, threat protection, and data loss prevention.
Career Experience
System Support Engineer – WinProMY Consultancy Sdn Bhd (Apr 2023 – Present)
- Administered 10+ tenants for MNC and SME clients
- Deployed compliance-based Intune and Autopilot profiles
- Managed identity, security, and onboarding flows using Entra ID
Desktop Support Engineer – ILLEGEAR Sdn Bhd (Jun 2020 – Dec 2021)
- Performed advanced hardware/software troubleshooting
- Handled Windows installation, maintenance, and user configuration
Education
Advanced Diploma in Information Technology – NSIT Academy (2024)